Terms of Use

Website use

You may use our website for lawful purposes only. You agree not to interfere with the security or operation of the site, attempt unauthorized access, or use automated means to scrape or overload our systems without permission.

Menu, pricing, and availability

Menus, photographs, prices, and hours are subject to change without notice. Seasonal items may sell out. Our products are made by hand, so photographs are representative and size, color, and decoration may vary. We make reasonable efforts to keep information accurate, but the in-store experience and any confirmed quote or receipt prevail if there is a discrepancy.

Catering and custom orders

Inquiry forms on this site are not a binding contract until we confirm details in writing (for example, by email) and any required deposit or agreement is satisfied. Lead times, minimums, delivery boundaries, and cancellation policies may apply and will be communicated for your specific order. You are responsible for providing accurate event information so we can serve you safely and on time.

Ordering for pickup

Everyday orders are placed by phone or at the counter, for pickup at our Raymond Avenue shop. Where we link to online ordering through Square, an independent company, your order and payment are handled under its own terms, fees, and privacy policy. For questions about an order, contact us using the details below.

Holiday pre-orders

Holiday pre-orders are paid on a checkout page hosted by Stripe, an independent payment company operating under its own terms and privacy policy. The price shown on this site is the price you pay at checkout. Pre-orders are for pickup at our Raymond Avenue shop on the day and time you choose at checkout, and they are not delivered. Your order is confirmed when your payment goes through and you receive a receipt by email. To change a pre-order, call us as early as you can and we will tell you what is possible for your order.

Refunds and cancellations. To cancel a pre-order for a refund, call the shop at least 3 days before your pickup date. Refunds go back to the card or payment method you used. After that point we have bought ingredients and started baking your order, so we may not be able to cancel or refund it. Orders that are not picked up on the chosen day are not refunded.

Allergens

Our kitchen handles ingredients that may include wheat, dairy, eggs, soy, tree nuts, peanuts, sesame, and other allergens. While we take care to follow good practices, cross-contact can occur in any shared kitchen, and we cannot guarantee that any item is free of any allergen. Guests with severe allergies or dietary restrictions should speak with our team before ordering and always read any packaging or labels provided. When you order for a group, please share the allergen information we give you with your guests. Nothing on this website is medical or nutritional advice.

Your acknowledgment. By placing an order, you confirm that you have read this allergen notice, that you are responsible for asking us about ingredients before ordering for anyone with a food allergy or dietary restriction, and that you accept the risk of cross-contact described above for yourself and for the people you serve.

Food safety

Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness, especially if you have certain medical conditions. Some desserts and pastries contain perishable fillings such as cream, custard, and mousse. Keep them refrigerated and enjoy them promptly; do not leave them at room temperature for extended periods.

Pickup, transport, and storage

Please inspect your order when you pick it up and tell us right away if anything is not right. Responsibility for an order passes to you once it leaves our counter or is handed to you or your courier. We are not responsible for damage, melting, or spoilage caused by transport, handling, storage, or temperature after that point. For cakes, keep the box level, transport it on a flat surface in a cool vehicle, and refrigerate it until shortly before serving.

Cakes and decorations

Celebration and tiered cakes may include inedible parts such as fresh or dried flowers, dowels, supports, ribbons, toppers, and picks. Remove them before cutting and serving, and keep them away from young children. Custom designs are interpreted by hand from your reference, so finished cakes may differ in color and detail from inspiration photos.

California Proposition 65 notice

Certain foods and beverages sold or prepared in California may expose you to chemicals listed under the Safe Drinking Water and Toxic Enforcement Act of 1986, commonly known as Proposition 65. For more information, visit www.P65Warnings.ca.gov (opens in a new tab).

Intellectual property

Text, images, logos, and design on this site are owned by Delight Pastry or used with permission. You may not copy, modify, or distribute site content for commercial use without our written consent.

Disclaimer of warranties

The site is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim warranties of any kind, whether express or implied, including merchantability or fitness for a particular purpose.

Assumption of risk and release

Our products are food made in a kitchen that handles the allergens listed above. To the fullest extent permitted by law, by ordering or eating our products you assume the risks of allergic reaction and food sensitivity related to those allergens or to cross-contact, and you release Delight Pastry, its owner, and its staff from claims arising from them, and from claims arising from how an order is transported, stored, handled, or served after it leaves our counter. This release does not apply to harm caused by our gross negligence or intentional misconduct, or to any liability that cannot be released under California law.

Limitation of liability

To the fullest extent permitted by applicable law, Delight Pastry and its team will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the site or from products after they leave our care. Our total liability for claims relating to the site is limited to the greater of fifty dollars (USD $50) or the amount you paid us directly for the specific transaction giving rise to the claim, if any. Our total liability for any claim relating to a product is limited to the price you paid for that product. Nothing in these Terms limits liability that cannot be limited under California law.

Accessibility

We want our website and our shop to be usable by everyone, and we aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you have trouble using any part of this site, call (626) 486-2124 or email info@delightpastryca.com and we will help you place an order or get the information you need.

This site is built to work with a keyboard and with screen readers: it has a skip link, visible focus outlines, text descriptions for photographs, and a pause button on the homepage slideshow, and it reduces animation when your device asks for less motion. Payment pages are hosted by other companies and may behave differently; if one is hard to use, call us and we will take your order by phone. If you need assistance in the shop, please ask any member of our team.

Governing law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. You agree that any dispute will be brought in the state or federal courts located in Los Angeles County, California, unless applicable law requires otherwise.

Contact

Delight Pastry, 39 N Raymond Ave, Pasadena, CA 91103. (626) 486-2124. info@delightpastryca.com. For privacy-specific questions, see our Privacy Policy.